Posts

Supported change beats directed change

One of the most powerful diagrams I have ever seen is also one of the simplest. It was shown to me when I was working as a Lean business improvement coach at Rio Tinto and it illustrated the difference between a Western and Eastern approach to change. Western organisations are often represented as a pyramid […]

How trust helps us overcome fear

This weekend I’m setting off with my two girls on an incredible adventure. On Saturday we fly from Melbourne up to Darwin where we meet up with my parents aboard their yacht Natsumi. After a night on-board in the safety of the harbour, we will set off on a three-week adventure that will take us […]

Is the consulting model broken?

The Digital Champions Club recently celebrated its third birthday. At our most recent bootcamp, I shared with members the story of how the program came to be. Prior to starting the Digital Champions Club, I had spent a few years working as a consultant. I would go into organisations and work with them to map […]

The power of choice

The power of giving people a choice lies in what their decision tells us. If we insist that people use a particular piece of software or work in a particular way, we may find out that there are better ways for things to be done. The PC era of technology was defined by the standard […]

What comes before commitment?

Over the last few years social media has dramatically changed what it means to date (and I say this without a shred of personal experience).  Whereas the old approach to dating was Not dating > Dating > Move in > Engaged > Married The current landscape goes something like this Not dating > Texting > […]