Troubleshoot streaming between the Arena and the Ring

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  1. If it hasn’t already been done establish telephone contact
    1. Simon +61 408 222 550
      Kate +61 404 511 592
      Gabe +61 409 685 709
      Dave +61 401 123 123
      Sunny +61 476 033 672
      Camille +63 917 943 6276
  2. Check the internet connection at the Arena and the Ring
    1. Arena (Sydney): Collective Purpose-Guest. Member Password: guest@CP
    2. Ring (Perth):
  3. If the primary wifi connection is not working, use the SiWiFi 4G network. Password: aaaaaaaa
    1. If one of the two locations has no internet connection at all move to emergency procedures for the Ring (click here for the emergency procedure)
  4. If both have an internet connection the issue may be with Zoom
    1. Troubleshoot Zoom
    2. If Zoom doesn’t work shift meeting to Skype
    3. If Skype doesn’t work shift meeting to audio over mobile and keynote live (click here for instructions)