What to do when a bird poos on your head during a business meeting

On Friday last week I had an early morning coaching session scheduled with a new member of the Digital Champions Club. Most of my meetings and coaching sessions are conducted over teleconference…which is rather convenient given that I’m currently working from a camper van travelling up the east coast of Australia. Whenever I have a meeting […]

The power of choice

The power of giving people a choice lies in what their decision tells us. If we insist that people use a particular piece of software or work in a particular way, we may find out that there are better ways for things to be done. The PC era of technology was defined by the standard […]

Stop holding your clients back

The other week, I presented to the Real Estate Institute of Western Australia at Crown in Perth. One of the stories I shared was the frustration I experienced as a paperless person selling our family home in Perth five years ago. I had people asking for fax numbers, ridiculous amounts of forms and other pieces […]

The divide between IT and…well, everyone else in your business

Back in around 2007, I spent a few a few years working for Rio Tinto. It was my first and only proper corporate job…and it came with a proper corporate IT team. When I started there the IT team was located just a couple of floors below me, but even then I only remember meeting […]

Beware the digital veneer

Now that digital is cool, hip, and happening, organisations are hustling to get their digital on. Unfortunately a deep, meaningful engagement with digital takes time, effort and resources. It requires training to enable people, breaking down silos of decision-making and responsibility, and it requires a culture that encourages risk-taking and accepts (the right type of) […]

It’s like trying to get a fat man to run a marathon

One of my favourite business analogies of all time is one used by IT expert and advisor to CIOs, Owen McCall. He likens most organisations IT efforts to ‘trying to get a fat man to run a marathon’. He suggests that IT teams often get ahead of themselves, they become so obsessed with the end goal, the […]

You can’t find what you’re not looking for

One of the biggest challenges that small and medium sized businesses face when it comes to technology opportunities is that they don’t know where to look for them, and, without knowing where to look, the cost of finding things becomes time consuming and expensive. In some ways, it’s a bit like playing hide and seek […]

There are only four approaches to take when it comes to digital technology

When you break it down, there are really just four approaches to take when it comes to dealing with digital, or in fact, any type of change. And to determine which of the four approaches to take, you only need to answer two questions: The first question is “do you currently offer a product or […]

What comes before commitment?

Over the last few years social media has dramatically changed what it means to date (and I say this without a shred of personal experience).  Whereas the old approach to dating was Not dating > Dating > Move in > Engaged > Married The current landscape goes something like this Not dating > Texting > […]

An Unstoppable Force and an Immovable Object

What happens when an unstoppable force meets an immovable object? Ultimately, a lot of energy gets consumed for very little result. Of course most objects are not truly immovable and if we apply enough force we can get our way. But much of this energy is wasted and, if we’d used it elsewhere, it is likely we […]